Last Updated: 11/12/2025
These Terms of Service (“Terms”) govern your use of the website and services offered by Lanello LLC, owned and operated by Robin Criel. By scheduling a service or using our website, you agree to these Terms.
1. Scope of Services
Lanello LLC provides electrical services to residential and commercial clients. The specifics of each job (cost, timeline, materials, etc.) will be detailed in a written estimate or agreed upon before the work begins.
2. Estimates and Pricing
All pricing is based on the scope of work discussed during consultation.
Estimates are valid for 30 days unless stated otherwise.
Any changes to the original scope of work may result in additional charges, which will be discussed and agreed upon in writing before proceeding.
3. Scheduling and Cancellations
Appointments can be scheduled online, by phone, or through our contact form.
We require at least 24 hours’ notice for cancellations or rescheduling.
Cancellations made with less than 24 hours’ notice may be subject to a cancellation fee.
4. Payments
Payments are due upon completion of the work unless otherwise agreed upon in writing.
We accept cash, check, credit card, etc.
Invoices not paid within 15 days may be subject to a late fee or collection actions.
5. Warranties and Guarantees
We stand behind our work. Most services include a [typically 1-year] workmanship warranty unless specified otherwise.
Manufacturer warranties may apply for materials used. We will pass those on to you when applicable.
6. Limitation of Liability
is not responsible for damages caused by misuse, neglect, or alterations made by other parties after service is completed.
We are also not liable for incidental or consequential damages, including loss of use or profit, due to service delays or issues beyond our control (e.g., supplier delays, weather, emergencies).
7. Website Use
By using our website, you agree not to:
Attempt to hack, disrupt, or misuse the site
Submit false or misleading information through our forms
Reproduce or distribute our content without permission
All content on this site is the property of and may not be reused without written consent.
8. Changes to Terms
We may update these Terms from time to time. Continued use of our website or services after changes are made implies your acceptance of the new terms.
9. Contact Information
For questions about these Terms, please contact:
Lanello LLC
Attn: Robin Criel
Email: [email protected]
Phone: 307-218-3298